Business IT

Privacy Policy

Last Updated: January 2025

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Company information
• Service preferences and requirements
• Technical support requests

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide technical support
• Send you technical updates and service information
• Protect against fraudulent or unauthorized activity

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations
• Law enforcement when required by law
• Third parties with your consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@max-it.com
Phone: +1 (833) 763-2812
Address: 30 N Gould St Ste R Sheridan, WY 82801

Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using Max IT's services, you accept and agree to be bound by these Terms and Conditions.

2. Services Provided

Max IT provides IT support services including but not limited to:

• Technical support and troubleshooting
• Cybersecurity solutions
• Network setup and maintenance
• Hardware and software support
• Cloud services

3. Service Availability

We strive to provide 24/7 support but cannot guarantee uninterrupted service. Scheduled maintenance and unforeseen circumstances may affect service availability.

4. Payment Terms

Services are billed according to agreed-upon rates. Payment is due upon receipt of invoice unless otherwise arranged.

5. Client Responsibilities

Clients agree to:

• Provide accurate information about their IT systems
• Cooperate with our technicians during service delivery
• Maintain proper backups of their data
• Notify us of any changes to their systems

6. Limitation of Liability

Max IT's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

7. Confidentiality

We maintain strict confidentiality of client information and will not disclose any proprietary information to third parties.

8. Termination

Either party may terminate services with 30 days written notice. Outstanding payments remain due upon termination.

9. Governing Law

These terms are governed by the laws of the State of Wyoming. Any disputes shall be resolved in Sheridan County courts.

10. Contact Information

For questions about these Terms & Conditions:

Max IT
30 N Gould St Ste R
Sheridan, WY 82801
Phone: +1 (833) 763-2812
Email: legal@max-it.com